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General FAQ

What are the festival hours?

  • Thursday: Gates open at 12pm (Only available for those with Thursday Early Arrival Passes)
  • Friday: 9am-11:30pm
  • Saturday: 9am-11:30pm
  • Sunday: 9am-8:30pm
  • Monday: All attendees must be off site by noon.

What is provided on-site?

  • Drinking water on the festival grounds
  • Medical assistance
  • Handwash stations
  • Showers at Camping Headquarters (8am-5pm)
  • Portable toilets with toilet paper and hand sanitizer
  • Vendors will be selling a variety of foods, beverages (alcoholic and non-alcoholic), and snacks

What is your re-entry policy?

Vehicles with parking or campsite passes and guests are permitted to leave and re-enter the site. However, wristbands are required for re-entry.

Is there cell service available throughout the festival grounds?

Yes, although due to the expected high calling volume, service may not be consistent.

Is the festival ADA accessible?

Nelsonville Music Festival welcomes people of all abilities! Read the Accessibility + Safety Page for more information.

Can we bring water bottles or Camelbaks/hydration bags into the festival grounds?

One factory sealed clear bottled water (non-glass containers) and empty water bottles will be allowed. Camelbaks and personal hydration systems are allowed but must be empty when entering festival grounds.

Will cameras be allowed into the festival grounds?

Yes, we ask that you please be considerate of other patrons and credentialed press when taking photos.

What is your taping policy?

The Nelsonville Music Festival reserves the right to prevent and forbid taping of performances.

Will chairs be allowed into the festival grounds?

Yes! We ask that you keep them in the designated areas. The Nelsonville Music Festival is not responsible if your chair is left and gets moved.

Can I bring my pet or service animal on-site?

Service animals that are trained to assist an individual with a disability are allowed. Other types of animals and pets are NOT allowed.

What other items are allowed/prohibited?

Visit the Accessibility + Safety Page for a full list of items you can and cannot bring into the festival grounds.

What is your alcohol policy?

You must be 21 years of age or older to drink at NMF. All local and state laws will be strictly enforced. Campers 21+ are allowed to bring their own alcohol into our campgrounds. You cannot bring kegs or any glass containers. Glass containers are prohibited due to the difficulty of cleaning it up, should it break. Outside alcohol may not be brought from the campsites into the festival venue.

What is security like at the festival?

Visit the Accessibility + Safety Page for all security details.

What emergency services will be available on-site?

There will be emergency medical personnel and security personnel onsite around the clock. If you need EMERGENCY medical or police attention, call 911 and tell the dispatcher you’re at the Nelsonville Music Festival, find a uniformed officer, staff person, go to the admissions tent, or medical tent.

Where should I go if I lose my keys, my wallet, my friends, etc.?

Lost and found will be located at the admission tent at the main entrance. If you lose something, or someone, check there. If you find something that needs to be returned to its owner, please drop it off there.

What types of food vendors will be on-site?

There will be a variety of vendors in the festival grounds and the campground that will provide a variety of diverse and reasonably priced food. For health and quality reasons, unauthorized food vendors pose a risk to festival-goers. Unauthorized food vendors are not permitted and will be shut down to alleviate that risk.

Ticket FAQ

Can I buy a day pass?

Yes, a limited number of day passes will go on sale when the daily schedule is announced. But a four-day pass is cheaper on a per-day basis.

Will tickets be available for purchase at the gate?

If the event is not sold out, tickets will be available for purchase at the gate. Prices will be higher though, so buy them early!

Are payment plans available?

Yes! At checkout, you will have the option to select a payment plan. You will be required to put 25% down along with all ticketing fees and can make monthly installments. The full balance will be due on July 12, 2024.

Can I bring my kids? Do they have to pay?

We love having kids at NMF! That’s why all children under 12 and under are free (when accompanied by an adult with a ticket)! Children 13 and older will be required to have a ticket and are eligible for a discounted ticket when purchased with adult tickets. Please bring legal proof of age to the festival along with your teen.

Can I attend sets at the Campground Stage if I don't have a camping wristband?

Yes, anyone with a valid NMF pass can come to the late night sets at the Campground Stage.

Does every person camping need to purchase a campsite pass?

No, a Campsite Pass is for the space to park your vehicle and set up your camp. Every person camping at Snow Fork MUST purchase a Weekend Pass + Camping Wristband, though. So if, for example, you have 3 people coming in one car camping together, each person in your car needs to purchase a Weekend Pass + Camping Wristband and only one person in your party needs to purchase a Campsite.

Do I need to print my ticket?

We accept both printed and digital tickets. If you choose digital, please download or screenshot your passes on your phone prior to your arrival at the gate as there is limited cell service on the festival grounds.

What is the refund policy?

All sales are final. No refunds or exchanges are available. You are buying a ticket to the 2024 Nelsonville Music Festival, not an individual artist. Lineup and schedule are subject to change for any reason. The Nelsonville Music Festival is held rain or shine. Only purchase tickets to the Nelsonville Music Festival from the official ticketing page or the Stuart’s Opera House box office. If you purchase from another source, you risk purchasing a counterfeit or invalid ticket.

Visit the Terms & Conditions Page for more information on our ticketing policies.

How can I check the status of my ticket(s)?

For customer service, contact Allison via e-mail at tickets@nelsonvillefest.org.

Camping + RV FAQ

What is provided at the campground?

There will be portable toilets, hand wash stations, and showers. Make sure you bring drinking water with you! Ice, firewood, and other sundry items will be available at the main camping gate. A vendor or two will be selling food, beverages, and snacks in the campground as well as in the festival grounds. Access to ATMs is very limited, so we recommend that you bring extra cash.

What will I be allowed to bring into the campground?

You can bring coolers with a consumable amount of provisions into the camping area; however, they cannot be brought into the festival grounds. Small grills and camping stoves will be allowed and fires within fire rings (not provided – bring one!). No kegs, no funeral pyres, no 55-gallon drums!

Are campfires and/or cookstoves allowed in the campground?

You can use gas/propane fuel sources, charcoal, or firewood bought onsite (cheap!), but scavenging for wood on-site or bringing in outside firewood will NOT be permitted (we have an Emerald Ash Borer problem). No more than 40 pounds of charcoal per grill per car will be allowed. The fire must be entirely contained. Please keep the fires as small as possible and extinguish them as soon as you are finished. When you are done cooking with charcoal, put it out with water before going to sleep or leaving your camp. In any case, DO NOT dump coals on the ground (ever) or in the trash until they are entirely cool. After the coals are COMPLETELY DEAD, dispose of them properly as garbage.

What is your alcohol policy?

You must be 21 years of age or older to drink at NMF. All local and state laws will be strictly enforced. Campers 21+ are allowed to bring their own alcohol into our campgrounds. You cannot bring kegs or any glass containers. Glass containers are prohibited due to the difficulty of cleaning it up, should it break. Outside alcohol may not be brought from the campsites into the festival venue.

Will there be a quiet camping area?

Yes, we have a car camping area for families and those that want some peace and quiet at night. If you are looking for a good nights rest, purchase a campsite in Quiet Mudville.

Will there be any electricity at the campground?

There is no electricity in any of our campground areas, including our RV area. Because of this, quiet generators are permitted in the RV area ONLY.

Can we camp next to our car?

For people who enjoy camping with their car, we have Car and RV campsites available where space will be provided in front of or behind each vehicle/RV. Each car campsite provides approximately 400 square feet to park your vehicle and camp with your crew.

For folks who prefer a more quiet, intimate camping experience, we offer Hike-In sites for you to discover your own rustic camping spot within the woods of Snow Fork. These backcountry spots are not specifically designated and are first come, first serve. You can purchase a Hike-In Camping Parking Pass to park one vehicle near the trailheads, but you cannot sleep inside or next to your vehicle in the Hike-In Camping lot.

What do I do with my car if I plan to stay at my friend's campsite?

First, ensure your purchase a Weekend Pass + Camping Wristband! You’ll also need to purchase an On-Site Parking Pass, or Off-site Parking Pass and take the free shuttle to Snow Fork.

How many people can sleep in my campsite?

There are no restrictions on number of people per campsite. You can have as many tents and friends that have a Weekend Pass + Camping Wristband as you can fit in your site without impeding on your neighbor’s campsite.

How do I camp next to my friends?

All vehicles must arrive together in order to camp beside your friends. We do not allow you to save or rope off sites for friends coming later. If you want to camp near another group, you must arrive together–or purchase one of our Group Campsites.

What is considered an RV?

An RV is defined as any vehicle larger either in length, width, or height than a normal 15 passenger van. This includes all towed campers, pop up campers, motor homes, and as well as buses and all other oversized vehicles that will fit inside a 20′ x 30′ or 20’ X 50’ spot. This does not include vans (i.e. VW vans) smaller than any 15-passenger van.

Can we park RVs in the same group next to one another?

Yes, as long as the RVs arrive at the same time together in a line. You will not be able to reserve spaces or hold spaces for those in your group arriving later.

Can I park an RV in the ADA accessible camping area?

Yes, you will need an RV pass and handicapped placard to access the area as well.

Will we be able to move our RV once it is parked?

No, all RVs must remain parked until they exit the festival for good. By moving your RV you will forfeit your spot.

Will there be gas on-site if I run out?

No, there will not be gas available onsite. You should be sure to fill the RV before entering.

What are the hours and fees for showering?

The multi-stall shower trailer is open 8am-5pm. The cost is $5 (we accept cash or card) for a 7 minute shower.

Volunteer FAQ

What are the requirements to be an NMF Volunteer?

NMF Volunteers are required to work three four-hour shifts (12 hours total) where one of the shifts MUST start after 6:30pm, OR two four-hour shifts (8 hours total) that start after 6pm, over the course of the weekend of NMF.

In exchange for volunteering, volunteers will receive a weekend pass to NMF24, a parking spot for your car, a camping spot in the volunteer campsite (for an additional $20), and an NMF Volunteer t-shirt.

Volunteers pay a $20 fee to cover administrative costs of NMF. If volunteers are choosing to camp, they will be required to pay an additional $20 ($40 total with the volunteer fee). Volunteer fees are nonrefundable, no exceptions.

Volunteers must be 18 years or older to volunteer.

How do I sign-up to be a Volunteer?

Visit our Volunteer section of the website and follow the step by step instructions. The first link will take you to a payment page for your volunteer ticket. After paying the fee, you’ll receive a confirmation email. In that email, follow the Volunteer Application link to sign up for your shifts.

*NOTE: You will NOT be considered an NMF24 Volunteer until both steps are complete.

Is the Volunteer ticket refundable? Can I change my ticket?

These charges are non-refundable. Volunteers can upgrade or downgrade between the two ticket types, though. If you need to exchange your camping to parking (or vice versa), please contact Tixr Support at support@tixr.com.

What do Volunteers camping need to know?

The Volunteer Campground will open at noon on Thursday, July 25th. Campers must be off festival grounds by noon on Monday, July 29th. You will be able to come and go from the festival grounds, if needed. In order to re-enter, you MUST be wearing your NMF wristband and have your Volunteer Campground Car Pass (additional $20.)

The Volunteer Camping spots are first come, first serve and tents or small pop-ups and campers (12ft or shorter) are allowed. Campsites at Snow Fork Event Center are primitive. There is firewood for sale on-site and campers are able to use a shower house at a cost. For more information on Camping, visit the Camping FAQ section of this page.

If a volunteer wishes to camp elsewhere in Mudville, you may park your vehicle at the Volunteer Campground using your Volunteer Campground Car Pass then join friends at their car or RV campsite they purchased, or hike into a rustic camping spot within the woods of Snow Fork.

What is the check-in procedure for Volunteers?

If you are not camping, you will park at our off-site parking lot and take the bus to Snow Fork. If you’re camping, please plan to arrive on site two hours before your first shift, in case of traffic. You will be instructed to head to the Volunteer Campground with your vehicle and belongings. Please do not stop at Volunteer Check-In until your vehicle is parked in the campground on site.

When you arrive, you’ll go through Admissions just like any other guest. Your volunteer ticket (printed or on a smartphone) will be scanned, then you’ll be given your wristband and other pertinent credentials for the weekend.

NOTE: Cell phone service at Snow Fork Event Center is limited. Please be sure that your ticket is either printed or saved on your smartphone in case you do not have cell phone service.

Please try to arrive approximately 15 minutes early to Volunteer Check-In for your first shift.

Travel FAQ

What is the closest airport to the festival venue?

The Port Columbus International Airport (CMH) is about an hour by car and an hour and forty minutes by bus.

Will you be providing any shuttles to and from the airport?

No, but the GoBus leaves Port Columbus International Airport (CMH) twice a day. You want to disembark at the Nelsonville Hocking College Bookstore stop, and take a rideshare from there.

When does the shuttle to/from the off-site parking lot and Snow Fork run?

The shuttles will run continuously from morning until 2AM.

Can I utilize a rideshare service?

Yes, you can use Uber, Lyft, local cabs, and other rideshare companies to get to NMF. There will be a rideshare and friend & family pick-up / drop-off location near the on-site parking entrance. DO NOT have them take you to the camping entrance.

Please reference the festival map for exact location.

Can I ride my bicycle to the festival?

You are welcome to ride your bike to Snow Fork! There will be a bike rack near the admissions tent. Please do not lock your bike against any fencing or unauthorized objects. It will be removed and considered surrendered.

Vending FAQ

Can I vend at the Nelsonville Music Festival?

To get info on becoming a vendor at the Nelsonville Music Festival, please go to the Get Involved section of the NMF website. There, you will find an application form and all vendor-related info. Applications will be accepted until all booth spaces have been filled.

What types of food vendors will be on-site?

There will be a variety of vendors in the festival grounds and the campground that will provide a variety of interesting, diverse, and reasonably priced food. For health and quality reasons, unauthorized food vendors pose a risk to festival-goers. Unauthorized food vendors are not permitted and will be shut down to alleviate that risk.

What types of other vendors will be on-site?

There will be a variety of artisans and vendors selling high-quality crafts, merchandise, and Nelsonville Music Festival memorabilia. Each year the Nelsonville Music Festival is committed to selecting quality craft and merchandise vendors. The unauthorized sale of merchandise in the camping area is not permitted, and we are committed to ensuring a successful event for the authorized vendors of the festival.

What do vendors on-site do to help with sustainability?

Concession food is required to be served with biodegradable wraps, plates, cups, and cutlery manufactured from a renewable resource. We encourage food vendors to source their produce and meat from local farmers.